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Frequently Asked Questions
About us
What is YachtBid.com?
What is Bright Auctions?
Why should I choose an auction via YachtBid.com?
What are your sales results?
Where can I view recent sales results?
Creating an Account
How do I create an account at Bright Auctions?
Can I update my account information?
What should I do if I forget my password?
Bidding and Buying
How do I place a bid?
How do I get bid access?
What is an automatic bid?
Can I follow a lot?
Can I withdraw my bid?
Can I return items purchased in the auction?
What is a public auction?
Can I attend the closing of a public auction?
Can I inspect a yacht before bidding?
Can I inspect a yacht after closure of the auction?
Do you have any guarantee on the lots purchased?
Do you have a mobile app for bidding?
Which payment methods do you accept?
Selling via Auction
How can I sell my yacht through YachtBid.com?
What happens if my yacht doesn’t sell?
How can I improve the presentation of my yacht for a higher sale price?
How long will it take to auction my yacht?
Safety
How are payments secured?
Who is Stripe payment provider?
How can I trust the auction process?
Financial Settlement
How is payment handled after a winning bid?
What happens if payment is delayed?
What are the auction fees?
VAT and International Purchases
How does VAT work for international purchases?
What if I export a yacht outside the EU?
The Broker's Role
What does the broker do in the sales process?
Why is the broker important for selling a yacht?
Can my current broker fulfill this role in the auction of my yacht?
I don't have a broker, can you advise me?
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